{"id":690,"date":"2019-03-06T18:02:10","date_gmt":"2019-03-06T18:02:10","guid":{"rendered":"https:\/\/builder-help.gjgardner.com\/?page_id=690"},"modified":"2021-11-06T17:08:43","modified_gmt":"2021-11-06T17:08:43","slug":"managing-milestone-events","status":"publish","type":"ht_kb","link":"http:\/\/help.gjgardner.com\/au\/hc\/setup\/milestone-events\/managing-milestone-events\/","title":{"rendered":"Managing Milestone Events"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A milestone event is a significant event in the house construction or contract signing. You can configure milestone events, so the system will notify you about its occurrence according to the defined parameters.<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To configure Milestone events, on the navigational sidebar, select <\/span><b>Setup<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Once the Setup section expands, select <\/span><b>Milestone Events<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">The Milestone Events page opens, as follows:<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1398\" height=\"565\" src=\"https:\/\/builder-help.gjgardner.com\/wp-content\/uploads\/2019\/03\/setup-milestone-events.png\" alt=\"\" class=\"wp-image-736\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/03\/setup-milestone-events.png 1398w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/03\/setup-milestone-events-300x121.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/03\/setup-milestone-events-1024x414.png 1024w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/03\/setup-milestone-events-768x310.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/03\/setup-milestone-events-1200x485.png 1200w\" sizes=\"(max-width: 1398px) 100vw, 1398px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">All the milestone events are displayed in the table. For each milestone event, the following information is displayed:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b>Date trigger<\/b><\/td><td><span style=\"font-weight: 400;\">Date or condition upon occurrence of which the event is triggered.<\/span><\/td><\/tr><tr><td><b>Method<\/b><\/td><td><span style=\"font-weight: 400;\">Method of contact for the Milestone Event.<\/span><\/td><\/tr><tr><td><b>From<\/b><\/td><td><span style=\"font-weight: 400;\">System role which the notification is sent from.<\/span><\/td><\/tr><tr><td><b>To<\/b><\/td><td><span style=\"font-weight: 400;\">System role which the notification is sent to.<\/span><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">You can perform the following operations on milestone events:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><span style=\"font-weight: 400;\">create new milestone events<\/span><\/li><li><span style=\"font-weight: 400;\">edit the existing milestone events<\/span><\/li><li><span style=\"font-weight: 400;\">delete the no longer needed milestone events<\/span><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Creating a new milestone event<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/492675691?dnt=1&amp;app_id=122963\" width=\"643\" height=\"362\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<ol class=\"wp-block-list\"><li>On the <strong>Milestone Events<\/strong> page, click the <strong>Create&nbsp;&nbsp;<\/strong>icon.<\/li><li><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2019\/03\/create-milestone-event-page.png\" alt=\"\" width=\"1108\" height=\"606\"><\/li><li>On the <strong>Create Milestone Event<\/strong> page, specify the following information:<br><strong>Date Trigger<\/strong> Select the system event upon which occurrence a notification should be sent. <strong>Method<\/strong> Select the method to send a notification about a milestone event: &nbsp;<ul><li>Email &#8211; an email is sent.<\/li><li>SMS &#8211; an SMS is sent.<\/li><\/ul><strong>Template<\/strong> Select the Email or SMS template to use for sending a notification about a milestone event. <strong>When<\/strong> Define the time to send a notification, as follows: &nbsp;<ul><li><strong>Same Day<\/strong> &#8211; select this option to send a notification on the same day when the event occurs.<\/li><li><strong>After <\/strong>&#8211; select this option to send a notification some days after the event occurrence. You need to enter the number of days if you select this option.<\/li><li><strong>Before <\/strong>&#8211; select this option to send a notification some days prior to the event occurrence. You need to enter the number of days if you select this option.<\/li><\/ul><strong>From \u2026 System Role<\/strong> Select the type of the system role on the behalf of which a notification is sent from: &nbsp;<ul><li>Individual System Role<\/li><li>Group System Role<\/li><\/ul>Select the system role on the behalf of which a notification is sent from. <strong>To \u2026 System Role<\/strong> Select the type of the system role which a notification is sent to: &nbsp;<ul><li>Individual System Role<\/li><li>Group System Role<\/li><li>Customer<\/li><li>Supplier<\/li><\/ul>Select the system role which a notification is sent to.<\/li><li>When complete, click <strong>Process<\/strong>.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Editing the milestone event<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>On the <strong>Milestone Events<\/strong> page, locate the one you want to edit.<\/li><li>Hover over the milestone event until the action icons appear.<\/li><li>Click the <strong>Edit&nbsp;<\/strong>&nbsp;icon.<\/li><li>On the <strong>Edit Milestone Event<\/strong> page, make the appropriate modifications.<\/li><li>When complete, click <strong>Process<\/strong>.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Deleting the milestone event<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>On the <strong>Milestone Events<\/strong> page, locate the one you want to delete.<\/li><li>Hover over the milestone event until the action icons appear.<\/li><li>Click the <strong>Delete&nbsp;<\/strong>&nbsp;icon.<\/li><li>Confirm the removal of the milestone event.<\/li><\/ol>","protected":false},"excerpt":{"rendered":"<p>A milestone event is a significant event in the house construction or contract signing. You can configure milestone events, so the system will notify you about its occurrence according to the defined parameters. To configure Milestone events, on the navigational sidebar, select Setup. Once the Setup section expands, select Milestone&#8230;<\/p>","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[223,95],"ht-kb-tag":[101],"class_list":["post-690","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-milestone-events","ht_kb_category-needs-update","ht_kb_tag-milestone"],"_links":{"self":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb\/690"}],"collection":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/comments?post=690"}],"version-history":[{"count":3,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb\/690\/revisions"}],"predecessor-version":[{"id":7998,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb\/690\/revisions\/7998"}],"wp:attachment":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/media?parent=690"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb-category?post=690"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb-tag?post=690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}