{"id":8850,"date":"2022-12-01T05:52:25","date_gmt":"2022-12-01T05:52:25","guid":{"rendered":"http:\/\/3.26.62.22\/?post_type=ht_kb&p=8850"},"modified":"2023-07-31T06:37:29","modified_gmt":"2023-07-31T06:37:29","slug":"how-to-refund-a-credit-note-or-overpayment-in-xero","status":"publish","type":"ht_kb","link":"http:\/\/help.gjgardner.com\/au\/hc\/xero\/how-to-refund-a-credit-note-or-overpayment-in-xero\/","title":{"rendered":"How to refund a Credit note or Overpayment in Xero"},"content":{"rendered":"

Refunding a Credit Note in Xero<\/strong><\/h2>\n\n\n\n
    \n
  1. Log in to Xero and navigate to Business<\/strong> select Invoices.<\/strong><\/li>\n<\/ol>\n\n\n\n
      \n
    1. Click on the Awaiting Payment<\/strong> tab. <\/li>\n\n\n\n
    2. Open the credit note you want to refund.<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      4. Scroll down to the Make a cash refund<\/strong> section and enter the correct information into each of the payment fields.<\/p>\n\n\n\n

      5. Click the Add Refund<\/strong> button.<\/p>\n\n\n\n

      Remember to check when entering in the Paid From<\/strong> field that the bank account matches that of which the refund was actually made out of.<\/p>\n\n\n\n

      Refunding an Overpayment in Xero <\/strong><\/h2>\n\n\n\n
        \n
      1. In the Business<\/strong> menu, select Invoices<\/strong>.<\/li>\n<\/ol>\n\n\n\n
          \n
        1. Select the Awaiting Payment<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n
            \n
          1. Find and open the overpayment you want to refund.<\/li>\n<\/ol>\n\n\n\n
            \"\"<\/figure>\n\n\n\n

            4. Scroll down to Make a cash refund<\/strong> and complete the payment fields.<\/p>\n\n\n\n

            Enter the amount that is being refunded to the client, then a date, the account that the money is being refunded from and finally a reference to why the money is being refunded.<\/p>\n\n\n\n

            Remember to check when entering in the Paid From<\/strong> field that the bank account matches that of which the refund was actually made out of.<\/p>\n\n\n\n

              \n
            1. Click the Add Refund<\/strong> button.<\/li>\n<\/ol>\n\n\n\n

              Once you’ve applied for the refund, a payment transaction is created in your Xero which you can then reconcile to the cash transaction in your bank account.<\/p>\n\n\n\n

              If an overpayment is fully refunded, it’ll move to a Paid<\/strong> status, but if it’s only partially refunded, a claim will need to be raised for what is being kept and the remaining balance applied to it.<\/p>\n\n\n\n

              Once all payments have been applied and synced with the GJ Software, the transactions in the GJ Software for that particular job will show a Paid<\/strong> status.<\/p>\n\n\n\n

              Now the job will be ready to change to a Not Proceeding<\/strong> job and Finalised<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"

              Refunding a Credit Note in Xero 4. Scroll down to the Make a cash refund section and enter the correct information into each of the payment fields. 5. Click the Add Refund button. Refunding an Overpayment in Xero  4. Scroll down to Make a cash refund and complete the payment…<\/p>","protected":false},"author":16,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[70],"ht-kb-tag":[153,156,159,94],"class_list":["post-8850","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-xero","ht_kb_tag-credit","ht_kb_tag-overpayment","ht_kb_tag-refund","ht_kb_tag-xero"],"_links":{"self":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb\/8850"}],"collection":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/comments?post=8850"}],"version-history":[{"count":6,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb\/8850\/revisions"}],"predecessor-version":[{"id":9384,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb\/8850\/revisions\/9384"}],"wp:attachment":[{"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/media?parent=8850"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb-category?post=8850"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.gjgardner.com\/au\/wp-json\/wp\/v2\/ht-kb-tag?post=8850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}