{"id":2870,"date":"2019-05-25T16:16:44","date_gmt":"2019-05-25T16:16:44","guid":{"rendered":"https:\/\/builder-help.gjgardner.com\/?page_id=2870"},"modified":"2023-08-25T00:23:38","modified_gmt":"2023-08-25T00:23:38","slug":"todo-tasks","status":"publish","type":"ht_kb","link":"http:\/\/help.gjgardner.com\/nz\/hc\/getting-started\/todo-tasks\/","title":{"rendered":"ToDo Tasks"},"content":{"rendered":"<p>You can view and manage all your ToDo tasks which the system shows to you in the dedicated workbox.<\/p>\n\n\n\n<p>The workbox locates in the top right part of the screen and is indicated with the<img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"20\" class=\"size-full wp-image-869 alignnone\" src=\"\/wp-content\/uploads\/2019\/03\/todo-tasks-icon.png\" alt=\"\">&nbsp;icon. The icon may also have the red circle which indicates that there are new ToDo tasks in your workbox.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Viewing ToDo Tasks<\/h2>\n\n\n\n<p>In the top right part of the screen, locate the <strong>ToDo <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-869 alignnone\" src=\"\/wp-content\/uploads\/2019\/03\/todo-tasks-icon.png\" alt=\"\" width=\"16\" height=\"20\"><\/strong> icon and click it.<\/p>\n\n\n\n<p>The To-Do page opens, as follows:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1499\" height=\"595\" src=\"\/wp-content\/uploads\/2019\/05\/corporate-todo-tasks-list.png\" alt=\"\" class=\"wp-image-2871\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-todo-tasks-list.png 1499w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-todo-tasks-list-300x119.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-todo-tasks-list-1024x406.png 1024w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-todo-tasks-list-768x305.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-todo-tasks-list-1200x476.png 1200w\" sizes=\"(max-width: 1499px) 100vw, 1499px\" \/><\/figure><\/div>\n\n\n<p>Here you can view the list of ToDo tasks assigned to you. For each task the following information is displayed:<\/p>\n\n\n\n<div class=\"wp-block-ht-blocks-toggle wp-block-hb-toggle\"><div class=\"wp-block-hb-toggle__title\"><span>Task Information<\/span><\/div><div class=\"wp-block-hb-toggle__content\"><div class=\"wp-block-hb-toggle__contentwrap\"><figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Subject<\/strong><\/td><td>Subject of the task.<\/td><\/tr><tr><td><strong>Message<\/strong><\/td><td>Message of the task.<\/td><\/tr><tr><td><strong>Assigned by<\/strong><\/td><td>Person who assigned a task to you.<\/td><\/tr><tr><td><strong>Date<\/strong><\/td><td>Date when the task was created.<\/td><\/tr><\/tbody><\/table><\/figure><\/div><\/div><\/div>\n\n\n\n<p>All ToDo tasks can fall into two types:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>manually created tasks<\/strong> \u2013 tasks that were created by other users and assigned to you.<\/li>\n\n\n\n<li><strong>automatic tasks<\/strong> \u2013 tasks that were generated by the system after your operations in the system.<\/li>\n<\/ul>\n\n\n\n<p><strong>To sort ToDo tasks:<\/strong><\/p>\n\n\n\n<p>You can sort tasks by subject, message, person who assigned the task, and creation date.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the header of the column which you want to sort by.<\/li>\n\n\n\n<li>You can also click the down or up arrow icons, to sort items in the descending or ascending order.<\/li>\n<\/ol>\n\n\n\n<p>You can perform the following actions on ToDo tasks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>create new tasks<\/li>\n\n\n\n<li>edit the existing tasks<\/li>\n\n\n\n<li>delete the no longer needed tasks<\/li>\n\n\n\n<li>complete tasks<\/li>\n\n\n\n<li>pass tasks<\/li>\n\n\n\n<li>perform bulk operations on tasks<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Creating a New Task<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To the left side of the ToDo list, locate the Create New Task button and click it.<img loading=\"lazy\" decoding=\"async\" width=\"452\" height=\"406\" class=\"aligncenter size-full wp-image-2873\" src=\"\/wp-content\/uploads\/2019\/05\/corporate-create-new-task-form.png\" alt=\"\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-create-new-task-form.png 452w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-create-new-task-form-300x269.png 300w\" sizes=\"(max-width: 452px) 100vw, 452px\" \/><\/li>\n\n\n\n<li>In the <strong>Create New Task<\/strong> form, specify details of the task:<br><\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-ht-blocks-toggle wp-block-hb-toggle\"><div class=\"wp-block-hb-toggle__title\"><span>Task Details<\/span><\/div><div class=\"wp-block-hb-toggle__content\"><div class=\"wp-block-hb-toggle__contentwrap\"><ol><li><table width=\"624\"> <tbody> <tr> <td width=\"174\"><strong>Subject<\/strong><\/td> <td width=\"449\">Subject of the task.<\/td> <\/tr> <tr> <td width=\"174\"><strong>Message<\/strong><\/td> <td width=\"449\">Message of the task.<\/td> <\/tr> <tr> <td width=\"174\"><strong>Assigned by<\/strong><\/td> <td width=\"449\">Person who assigned a task to you.<\/td> <\/tr> <tr> <td width=\"174\"><strong>Date<\/strong><\/td> <td width=\"449\">Date when the task was created.<\/td> <\/tr> <tr> <td width=\"174\"><strong>Message<\/strong><\/td> <td width=\"449\">Enter the message of the task.<\/td> <\/tr> <\/tbody> <\/table><\/li><\/ol><\/div><\/div><\/div>\n\n\n\n<p>3.  When complete, click <strong>Save<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Update the Task Due Date<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the list with tasks, locate the one you which due date you want to change.<\/li>\n\n\n\n<li>Click the task subject.<\/li>\n\n\n\n<li>In the <strong>Edit Task<\/strong> form, update the due date.<\/li>\n\n\n\n<li>When complete, click <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Marking the Task as Completed<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the list with tasks, locate the one you want to mark as complete.<\/li>\n\n\n\n<li>Hover over the task until the action icons appear.<\/li>\n\n\n\n<li>Click the <strong>Done task<\/strong> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-877 alignnone\" src=\"\/wp-content\/uploads\/2019\/03\/complete-icon.png\" alt=\"\" width=\"16\" height=\"12\">&nbsp;icon.<\/li>\n<\/ol>\n\n\n\n<p>The completed task will disappear from the list of tasks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Passing the Task to Another User<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the list with tasks, locate the one you want to pass to another user.<\/li>\n\n\n\n<li>Hover over the task until the action icons appear.<\/li>\n\n\n\n<li>Click the <strong>Pass task<\/strong> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-878 alignnone\" src=\"\/wp-content\/uploads\/2019\/03\/pass-task-icon.png\" alt=\"\" width=\"20\" height=\"11\">&nbsp;icon.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2875\" src=\"\/wp-content\/uploads\/2019\/05\/corporate-pass-tasks-form.png\" alt=\"\" width=\"399\" height=\"398\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-pass-tasks-form.png 399w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-pass-tasks-form-300x300.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-pass-tasks-form-150x150.png 150w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/li>\n\n\n\n<li>In the <strong>Pass Task(s)<\/strong> form, select the user who you want to assign the task to.<\/li>\n\n\n\n<li>Click <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Deleting the Task<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the list with tasks, locate the one you want to delete.<\/li>\n\n\n\n<li>Hover over the task until the action icons appear.<\/li>\n\n\n\n<li>Click the <strong>Delete<\/strong> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-206 alignnone\" src=\"\/wp-content\/uploads\/2019\/02\/delete-icon.png\" alt=\"\" width=\"12\" height=\"16\">&nbsp;icon.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Viewing Tasks for Another User<\/h2>\n\n\n\n<p>You can view tasks of another user when you switch to a specific Master Zone or Franchise Office within a specific Master Zone.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the sidebar located to the left side of the tasks list, locate the box for selecting users.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2876\" src=\"\/wp-content\/uploads\/2019\/05\/corporate-view-tasks-user.png\" alt=\"\" width=\"577\" height=\"438\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-view-tasks-user.png 577w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2019\/05\/corporate-view-tasks-user-300x228.png 300w\" sizes=\"(max-width: 577px) 100vw, 577px\" \/><\/li>\n\n\n\n<li>To clear the current user, click the <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-903 alignnone\" src=\"\/wp-content\/uploads\/2019\/03\/clear-icon.png\" alt=\"\" width=\"10\" height=\"10\">&nbsp;icon.<\/li>\n\n\n\n<li>In the box, select the user whose tasks you want to view. The list of tasks will update for the currently selected user.<\/li>\n<\/ol>\n\n\n\n<p>To view tasks for inactive users, check the <strong>Show inactive users<\/strong> box and select the user whose tasks you want to view.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"229\" height=\"81\" src=\"\/wp-content\/uploads\/2019\/03\/inactive-user-select-box.png\" alt=\"\" class=\"wp-image-881\"\/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">Filtering Tasks<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On the sidebar located to the left side of the tasks list, locate the selector of tasks types with the following options:<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-ht-blocks-toggle wp-block-hb-toggle\"><div class=\"wp-block-hb-toggle__title\"><span>Task Options<\/span><\/div><div class=\"wp-block-hb-toggle__content\"><div class=\"wp-block-hb-toggle__contentwrap\"><ol><li><table width=\"624\"> <tbody> <tr> <td width=\"109\"><strong>Inbox<\/strong><\/td> <td width=\"515\">Shows your actual tasks in your workbox.<\/td> <\/tr> <tr> <td width=\"109\"><strong>Done<\/strong><\/td> <td width=\"515\">Shows your completed tasks.<\/td> <\/tr> <tr> <td width=\"109\"><strong>Passed<\/strong><\/td> <td width=\"515\">Shows tasks that you passed to other users.<\/td> <\/tr> <\/tbody> <\/table><\/li><\/ol><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\" id=\"block-a930e05f-e826-4606-b096-d009ad500779\">\n<li>Select the filtration option.<\/li>\n\n\n\n<li>View the list of filtered tasks.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Re-Opening Tasks<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You can re-open the already completed tasks and view them in your Inbox.<\/li>\n\n\n\n<li>Select <strong>Done<\/strong> as filtration option for tasks.<\/li>\n\n\n\n<li>On the list with tasks locate the one you want to re-open.<\/li>\n\n\n\n<li>Hover over the task until the action icons appear.<\/li>\n\n\n\n<li>Click the <strong>Back to Inbox<\/strong> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-883 alignnone\" src=\"\/wp-content\/uploads\/2019\/03\/back-to-inbox-icon.png\" alt=\"\" width=\"16\" height=\"16\">&nbsp;icon.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"event-driven-todo-tasks\">Event-Driven ToDo Tasks<\/h2>\n\n\n\n<p>The system generates automatically a range of ToDo tasks according to the event triggers.<\/p>\n\n\n\n<p>The system looks up for users with the ToDo permissions and creates ToDo tasks for them upon occurrence of a specific event in the system.<\/p>\n\n\n\n<p>The following ToDo tasks can be created:<\/p>\n\n\n\n<div class=\"wp-block-ht-blocks-toggle wp-block-hb-toggle\"><div class=\"wp-block-hb-toggle__title\"><span>ToDo Tasks<\/span><\/div><div class=\"wp-block-hb-toggle__content\"><div class=\"wp-block-hb-toggle__contentwrap\"><figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Task<\/strong><\/td><td><strong>Description<\/strong><\/td><\/tr><tr><td><strong>System Email Template [Template Name] is Overwritten<\/strong><\/td><td>A user has overwritten a specific System Email Template. The template name, as well as the link to its overwritten version, will be specified in the task.<\/td><\/tr><tr><td><strong>Job Email Template [Template Name] is Overwritten<\/strong><\/td><td>A user has overwritten a specific Job Email Template. The template name, as well as the link to its overwritten version, will be specified in the task.<\/td><\/tr><tr><td><strong>Layout Template [Layout Template Name]&nbsp; is Overwritten<\/strong><\/td><td>A user has overwritten a Layout Template. The layout template name will be provided in the task.<\/td><\/tr><tr><td><strong>Builder\u2019s Insurance Expires on [Expiry Date]<\/strong><\/td><td>The Builder\u2019s Insurance expires on a specific date. The expiry date will be specified in the task.<\/td><\/tr><\/tbody><\/table><\/figure><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>You can view and manage all your ToDo tasks which the system shows to you in the dedicated workbox. The workbox locates in the top right part of the screen and is indicated with the&nbsp;icon. The icon may also have the red circle which indicates that there are new ToDo&#8230;<\/p>","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[7],"ht-kb-tag":[],"class_list":["post-2870","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started"],"_links":{"self":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb\/2870"}],"collection":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/comments?post=2870"}],"version-history":[{"count":7,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb\/2870\/revisions"}],"predecessor-version":[{"id":9276,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb\/2870\/revisions\/9276"}],"wp:attachment":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/media?parent=2870"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb-category?post=2870"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb-tag?post=2870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}