{"id":7692,"date":"2021-09-20T22:43:51","date_gmt":"2021-09-20T22:43:51","guid":{"rendered":"http:\/\/3.26.62.22\/?post_type=ht_kb&#038;p=7692"},"modified":"2021-09-20T23:09:33","modified_gmt":"2021-09-20T23:09:33","slug":"meet-the-team","status":"publish","type":"ht_kb","link":"http:\/\/help.gjgardner.com\/nz\/hc\/website\/meet-the-team\/","title":{"rendered":"Meet the Team"},"content":{"rendered":"<p>Each office landing page contains a <em>Meet the Team<\/em> section, which displays contact information for staff members in their respective offices. Click on the <strong>Contact<\/strong> button to display their phone number and email address. Staff member details come from Phone 1field in their <a href=\"http:\/\/help.gjgardner.com\/nz\/hc\/contacts\/employee-details\/\" data-type=\"ht_kb\" data-id=\"432\">Employee Details<\/a> and their email address comes from their <a href=\"https:\/\/help.gjgardner.com\/nz\/hc\/setup\/setup-manager-users\/\" data-type=\"ht_kb\" data-id=\"728\">User Settings<\/a>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"896\" src=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/website-meet-the-team-details.gif\" alt=\"\" class=\"wp-image-7693\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Display staff on the website<\/h2>\n\n\n\n<p>Displaying users on the website is optional, but only active users in G.J. Software can be listed on the website. This can be configured in each staff member&#8217;s <a href=\"https:\/\/help.gjgardner.com\/nz\/hc\/setup\/setup-manager-users\/\" data-type=\"ht_kb\" data-id=\"728\">user settings<\/a>. <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Navigate to <strong>Setup &gt; Manager<\/strong><\/li><li>Click the <strong>Users<\/strong> tab<\/li><li>Select a user to display on the website<\/li><li>Tick the<em><strong> <\/strong><\/em><strong>List on Website<\/strong> checkbox<\/li><li><strong>Process <\/strong>to save changes<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"808\" src=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-1024x808.png\" alt=\"\" class=\"wp-image-7695\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-1024x808.png 1024w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-300x237.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-768x606.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-50x39.png 50w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-15x12.png 15w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-60x47.png 60w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7-100x79.png 100w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-7.png 1387w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Configuring staff details<\/h2>\n\n\n\n<p>Changing the name and phone number for staff displayed on the website is managed in the <a href=\"http:\/\/help.gjgardner.com\/nz\/hc\/contacts\/employee-details\/\" data-type=\"ht_kb\" data-id=\"432\">employee contact details<\/a>. The email is managed in their <a href=\"https:\/\/help.gjgardner.com\/nz\/hc\/setup\/setup-manager-users\/\" data-type=\"ht_kb\" data-id=\"728\">user settings<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">Changes to the website may take 10 minutes to take effect.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Name<\/h3>\n\n\n\n<p>The name displayed on the website is mapped to the employee contact record&#8217;s <em>Addressee <\/em>field. <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>In the navigational menu select <strong>Contacts<\/strong><\/li><li>Search for and select the employee contact<\/li><li>Modify the First and Last Name fields or edit the Addressee field<\/li><li><strong>Process <\/strong>to save changes<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-771x1024.png\" alt=\"\" class=\"wp-image-7696\" width=\"386\" height=\"512\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-771x1024.png 771w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-226x300.png 226w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-768x1020.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-38x50.png 38w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-9x12.png 9w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-45x60.png 45w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8-75x100.png 75w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-8.png 806w\" sizes=\"(max-width: 386px) 100vw, 386px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Phone number<\/h3>\n\n\n\n<p>The phone number displayed on the website is mapped to the employee contact record&#8217;s <em>Phone 1 <\/em>field. <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>In the navigational menu select <strong>Contacts<\/strong><\/li><li>Search for and select the employee contact<\/li><li>Modify the <em>Phone 1<\/em> field<\/li><li><strong>Process <\/strong>to save changes<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-1024x429.png\" alt=\"\" class=\"wp-image-7697\" width=\"512\" height=\"215\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-1024x429.png 1024w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-300x126.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-768x322.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-50x21.png 50w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-1536x644.png 1536w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-18x8.png 18w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-60x25.png 60w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9-100x42.png 100w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-9.png 1697w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Note:<\/strong> It is recommended to use the contact&#8217;s mobile number, however, you may use the office phone number. <em>Phone 1<\/em> is used in other places in the system including <em>milestone events<\/em> and other placeholders in letter templates such as <em>$SalesPersonPhone<\/em>. <\/p>\n\n\n\n<p><strong>Australian<\/strong> phone numbers should contain only spaces and no special characters.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\"><strong>Acceptable:<\/strong> 07 4638 5424<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"> <strong>Not acceptable:<\/strong> +610746385424 <\/p>\n\n\n\n<p><strong>United States<\/strong> phone numbers should contain only dashed and no spaces.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\"> <strong>Acceptable:<\/strong> 555-555-5555 <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"> <strong>Not acceptable:<\/strong> (555) 555.5555 <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Email address<\/h3>\n\n\n\n<p>The email address displayed on the website is mapped to the employee&#8217;s user settings under <strong>Setup > Manager<\/strong>. Only the Franchisor can modify this field.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-1024x747.png\" alt=\"\" class=\"wp-image-7698\" width=\"512\" height=\"374\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-1024x747.png 1024w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-300x219.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-768x561.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-50x36.png 50w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-16x12.png 16w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-60x44.png 60w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10-100x73.png 100w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-10.png 1455w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Offices cannot change which email address is displayed on the website. This setting is applied globally to show firstname.lastname@gjgardner.com.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Job position<\/h3>\n\n\n\n<p>The job title displayed on the website is mapped to the employee&#8217;s user settings under Setup &gt; Manager.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><span style=\"font-size: revert; color: initial;\">Navigate to <\/span><strong style=\"font-size: revert; color: initial;\">Setup &gt; Manager<\/strong><\/li><li><span style=\"font-size: revert; color: initial;\">Click the <\/span><strong style=\"font-size: revert; color: initial;\">Users<\/strong><span style=\"font-size: revert; color: initial;\"> tab<\/span><\/li><li><span style=\"font-size: revert; color: initial;\">Select a user to display on the website<\/span><\/li><li><span style=\"font-size: revert; color: initial;\">Select the option from the <strong>Position<\/strong> dropdown that best matches their job description<\/span><\/li><li><span style=\"font-size: revert; color: initial;\"><strong>Process <\/strong>to save changes<\/span> <\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-1024x747.png\" alt=\"\" class=\"wp-image-7699\" width=\"512\" height=\"374\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-1024x747.png 1024w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-300x219.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-768x561.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-50x36.png 50w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-16x12.png 16w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-60x44.png 60w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11-100x73.png 100w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-11.png 1455w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Profile photo<\/h3>\n\n\n\n<p>The profile photo is set up under each person&#8217;s <a href=\"http:\/\/help.gjgardner.com\/nz\/hc\/getting-started\/user-profile\/\" data-type=\"ht_kb\" data-id=\"99\">User Profile<\/a> settings. See <strong><a href=\"http:\/\/help.gjgardner.com\/nz\/hc\/website\/profile-photo-standards-and-requirements\/\">Profile photo standards and requirements<\/a><\/strong> for more information. <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>On the toolbar, click your name.<\/li><li>In the opened drop-down list, select&nbsp;<strong>User Signature<\/strong>.<\/li><li>In the&nbsp;<strong>User Signature<\/strong>&nbsp;form, click the&nbsp;<strong>Browse file<\/strong> icon. You can also drag and drop the image onto the form.<\/li><li>Click&nbsp;<strong>Save<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-1024x815.png\" alt=\"\" class=\"wp-image-7701\" width=\"512\" height=\"408\" srcset=\"https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-1024x815.png 1024w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-300x239.png 300w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-768x611.png 768w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-50x40.png 50w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-15x12.png 15w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-60x48.png 60w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12-100x80.png 100w, https:\/\/help.gjgardner.com\/wp-content\/uploads\/2021\/09\/image-12.png 1322w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><figcaption>The image must be at least 200px by 200px and less than 5Mb in size. Only .JPEG, .JPG, or .PNG files are allowed.<\/figcaption><\/figure>\n\n\n\n<p>You can reset the current user signature by clicking the Delete icon.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">Profile pictures previously uploaded to the Intranet will still be displayed on the website until a new image is uploaded. If no picture has been uploaded, a placeholder image will be used.<\/p>","protected":false},"excerpt":{"rendered":"<p>Each office landing page contains a Meet the Team section, which displays contact information for staff members in their respective offices. Click on the Contact button to display their phone number and email address. Staff member details come from Phone 1field in their Employee Details and their email address comes&#8230;<\/p>","protected":false},"author":21,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[199],"ht-kb-tag":[],"class_list":["post-7692","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-website"],"_links":{"self":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb\/7692"}],"collection":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/comments?post=7692"}],"version-history":[{"count":6,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb\/7692\/revisions"}],"predecessor-version":[{"id":7713,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb\/7692\/revisions\/7713"}],"wp:attachment":[{"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/media?parent=7692"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb-category?post=7692"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.gjgardner.com\/nz\/wp-json\/wp\/v2\/ht-kb-tag?post=7692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}