E-Docs Signing: Changes to Document Expiration and Reminder Settings

What’s changing

Documents sent for electronic signature from eversign via G.J. Software expire after 1 month from the day they are sent if they do not receive a signature from all parties. We’re changing the cadence of the reminder notifications for unsigned documents.

• First email reminder is changing from 3 days to 7 days after the document was sent
• Second email reminder is changing from 1 week to 2 weeks after being sent
• Final email reminder is changing from 3 days to 1 week before the expiration date 

Note
These changes will not impact existing documents sent for electronic signature.

Who’s impacted

All offices using E-Doc Signing.

Getting started

Franchises: There is no end-user setting for this change. All franchises utilize the same settings. Please note that there is no opportunity for any of these settings to be configured differently for specific franchises.

Rollout pace

• NZ September 15, 2021
• AU September 15, 2021
• US September 14, 2021