Changes to EoM reporting

Quick launch summary

Recently we announced some changes to the End of Month (EoM) reporting structure including changing the date that EoM reports are sent for review. Since then we’ve had a lot of feedback on how these reports do not always accurately reflect the state of the business and some of your frustrations with producing them. 

• Reports default to be printed and not sent to corporate
• New month-end confirmation checkboxes
• More information about Jobs On Site and WH&S on the Franchise Monthly report
• Additional reports included in the final report

Who’s impacted 

This impacts all Franchisees and users with the office role permissions to view the Manager tab.

Why it matters

EoM reports provide a snapshot of how your business is performing and provide a base for future planning. It’s important that these reports are accurate so you can identify trends in the overall health of your franchise so that proactive measures can be taken before they become problems. 

Additional details 

The following section provides a detailed overview of the changes in this release from our release notes. 

EoM reports are no longer emailed to corporate by default

Now when you produce your reports they will be compiled into a PDF to be printed. Previously the default Reports to Be value was Emailed to Corporate, which often resulted in reports being mistakenly emailed to the corporate team. Now, once the checkboxes are ticked and the reports are processed,  the EoM reports use the Print PDF option as the default, and the grouped reports are generated as a pdf link.

While reports can still be emailed to corporate from the EoM Reports page, we also added Emailed to Master as an option in the Reports to be dropdown.

The report mail out is done on the 14th of the month following the report month. All data should be entered and WIP runs before this date to ensure the accuracy of reports. 

Additionally, corporate_users@ is no longer the recipient of EoM reports and they are only sent to the corporate and master email addresses nominated under Setup > Email Recipients under the EoM Reports field.

Note: This option is only available to Corporate and Master users. 

More clarity to EoM reports

We changed the wording for some of the checkbox labels and report names to make it more clear what should be confirmed or entered. Some checkboxes have changed or have been reworded.

Old check box label	New check box label
Checked Last Months Overheads	Reconciled Banks Accounts in Xero
Done My Finalized Jobs	Confirmed Finalised Jobs
Sales Profit Forecast  (YTD) Report	Contracts Profit Forecast (YTD) Report

An information icon has been added next to the Counted Traffic field with an explanation of what should be added.

New confirmation checkboxes to I Have… section

We added a few new confirmation checkboxes under the I Have section for month-end processes that should be completed before producing EoM reports. This is because if you have not done these things, your reports are most likely inaccurate. The new checkboxes include:

 I Have…

• Entered Last Month’s Job Expenses
• Locked dates for the month in Xero
• Entered all Contract Dates

New quick reference fields

We also added non-editable fields to the right of the confirmation checkboxes for finalized jobs, Not Proceeding DPP’s contract dates, and two new fields below the sales management report confirmation.

The idea behind this is to help you quickly identify if you have forgotten to finalize any jobs, add a contract date, enter any leads, or record any deposits to trigger a sale date before producing EoM reports.

Workplace Health & Safety (WH&S)

We also added a new “Workplace Safety” that asks there have been any WH&S incidents during the reporting period. This value defaults to No, but if you select  Yes a new description field appears where you can provide additional details about the incident.

Information entered into this section is then printed on the Franchise Monthly Report.

More information on the Franchise Monthly Report

In addition to the WH&S incident details described above, we have also added a Jobs On Site section to Franchise Monthly Report, which displays the total count of all jobs with a Council/Permit Approved Date that do not have a Handover Date.

Because the Franchise Monthly Report can be printed separately from EoM reports, we have also added the WH&S and Jobs On Site fields to that document. 

Additional report included in the EoM bundle

Now the “Monthly Slabs” report is included in the EoM report bundle. In an upcoming release, we will also include the Builder’s Insurance Report, Sales Management Report, and WIP Profit Adjustment to the bundle.

Getting started

Franchisees: There is no end-user setting for this feature.

Masters/Corporate: EoM Reports are only sent to the email addresses entered into Setup > Email Recipients > EoM Reports.

Availability

The described changes were introduced in the March 2022 release.

Roadmap

These changes we listed as an upcoming software release. In an upcoming release, we will be adding WIP completion requirements and including additional reports into the EoM Reporting bundle. We are also making significant improvements to the Financial YTD Averages report