New features to manage your sales pipeline and nurture clients
Known Issues
Updated 19 Jan 2023
We’ve received a lot of feedback and we’re aware of the following known issues:
We appreciate your feedback and patience while we address these issues. Please continue to report any other issues to your primary support contact or by sending an email to support@gjgardner.co.nz.
Quick launch summary
We previously shared some of the new sales and CRM features we’ve been working on. Today, we’re excited to introduce the new Activity Manager functionality to supersede Sales Folder Meetings. Watch this video for a demo of how it works and check out the release notes for a list of all software changes.
Who’s impacted
All users with access to create/edit Leads and Sales Folders.
Why you’d use it
Managing your sales pipeline is important because it allows you to have a clear view of the current status of potential deals and prioritize your efforts effectively. Keeping track of customer interactions with the new Activity Manager will help ensure no potential sales slip through the crack and that your team is focusing on the most promising opportunities.
Additional details
The big change here was replacing Sales Folder Meetings with Activities. Here’s a summary of each change:
- Meetings are now Activities: We’ve replaced everywhere you see the word “Meeting” with “Activity including all tables, headers, toggles, and reports.
- Updated Activity window: We added a ton of new fields to the activity window so you always have more relevant information when managing your pipeline.
- Prompts to schedule activities: Not only can you mark an activity as being completed, when you do so it will prompt you to schedule the next activity.
- Pipeline management: Each activity has a scheduled start date. Now in tables that show them, overdue activities are highlighted in red so you can quickly see if someone needs to be followed up with.
- Google Calendar: When you add a guest to a meeting-type activity it will send them a Google Calendar invitation.
- Integration with To-Do Messages: When activities are scheduled it will also create a To-Do message.
Now when you add a new activity you have new fields to add more context to the interaction.
When you’ve completed the activity you can Mark it as done.
When you mark an activity as Done it will prompt you to schedule a follow up activity.
Activities are now also visible on the Communications tab. Overdue activities that have not been completed are highlighted in red.
Getting started
There are no end-user settings for these features.
Availability
These features are ready to be used by anyone who already has access to create/edit Leads and Sales Folders.
Roadmap
These features were listed as an upcoming software release.