Upgrade from G Suite Basic to Google Workspace Enterprise
What’s changing
We upgraded to a premium enterprise-grade version of Google Workspace from G Suite Basic. In addition to all the features included with G Suite Basic, Google Workspace Enterprise has a number of premium business-grade services.
- Unlimited Google Drive storage, shared team drives, and cloud search
- Advanced chat rooms, Google meeting controls, and team collaboration
- Enhanced security protection and data retention policies with Google Vault.
Who’s impacted
All Google users in all regions within our domains – Australia, New Zealand and the US.
Note: Users who previously paid to upgrade their Drive file storage will need to manually cancel their subscription.
Why it matters
Last year Google announced that G Suite was being retired and they introduced Google Workspace and communicated that customers with more than 300 users would be required to move onto one of their Enterprise plans. This comes with a significant increase in our IT costs.
- Google accounts are paid for with the monthly service fees for G.J. Software.
- We are not increasing the monthly service cost for Franchises at this time.
- We will re-evaluate our IT budget and revisit this decision later this year.
Our goal is to keep costs as low as possible for our Franchisees while continuing to deliver world-class technology services that help increase sales productivity and improve the customer experience. Google Workspace is a mission-critical service in our tech stack. Not only does it serve as our identity provider and help us manage risk, core services including Gmail, Google Drive, and Google Docs are tightly integrated with our software applications. Google Workspace is one of our largest IT expenditures and it’s important we make investments in it so that we can continue to bring the Joy of Building to our clients.
Additional details
Google Workspace starts with a best-in-class business collaboration suite that enables you to create, secure, and share documents. On top of that, core applications such as Gmail, Drive, and Docs are completely integrated with the G.J. Software–making it easy to store and find documents related to every client, vendor, or job. Here’s what’s different between G Suite Basic and Workspace Enterprise:
Core services
| G Suite Basic | Workspace Enterprise | |
| Gmail | ✔ | ✔ |
| Calendar | ✔ | ✔ |
| Groups for Business | ✔ | ✔ |
| Chat and chat rooms | ✔ | ✔ |
| Drive storage and Docs editors | ✔ | ✔ |
| Video conferencing with Meet | ✔ | ✔ |
| Directory management | ✔ | ✔ |
| Sites | ✔ | ✔ |
| Tasks | ✔ | ✔ |
| Additional Google services: Blogger, YouTube, and more | ✔ | ✔ |
| Google Vault for eDiscovery and information governance | ✔ | |
| Advanced chat rooms: Threaded rooms and guest access rooms | ✔ | |
| Google Cloud Search for internal search and assist (across Google services) | ✔ |
Usage and support
| G Suite Basic | Workspace Enterprise | |
| Number of users | <300 | >300 |
| Email, document, photo storage per user | ✔ | ✔ |
| 99.9% uptime guarantee | ✔ | ✔ |
| Enhanced support | ✔ | ✔ |
User access options
| G Suite Basic | Workspace Enterprise | |
| Supported browsers | ✔ | ✔ |
| Access across devices (computers, phones, tablets) | ✔ | ✔ |
| Offline access | ✔ | ✔ |
| Microsoft Outlook | ✔ | |
| IMAP and POP mail clients | ✔ |
Security and data protection
Reports and audit logs
| G Suite Basic | Workspace Enterprise | |
| Usage trends of apps and users (many reports) | ✔ | ✔ |
| Audit logs of user and admin activity (many logs) | ✔ | ✔ |
| Google Meet attendance reports | ✔ | |
| Advanced Drive auditing and reports | ✔ | |
| Export reports to BigQuery | ✔ |
3rd-party app integration
Device management
| G Suite Basic | Workspace Enterprise | |
| Fundamental endpoint management (many features) | ✔ | ✔ |
| Advanced endpoint management (many features) | ✔ | |
| Enterprise endpoint management | ||
| Selectively distribute mobile apps | ✔ | |
| Devices audit log | ✔ | |
| Report inactive company owned devices | ✔ | |
| Company owned Android devices | ✔ | |
| Company owned iOS devices | ✔ | |
| Windows device management | ✔ | |
| iOS data protection | ✔ | |
| Remote device wipe (Windows) | ✔ | |
| Mobile device certificates | ✔ | |
| Management rules | ✔ |
Email addresses and mailing lists
| G Suite Basic | Workspace Enterprise | |
| Your email address (you@yourcompany.com) | ✔ | ✔ |
| Additional addresses per user (sales@yourcompany.com) | ✔ | ✔ |
| Addresses at multiple domains (you@company2.com) | ✔ | |
| Admin-controlled mailing lists | ✔ | |
| User-controlled mailing lists | ✔ |
Email usage and limits
| G Suite Basic | Workspace Enterprise | |
| Email storage (shared with documents and photos) | 30 GB | Unlimited |
| Attachment size limit (sending) | 25 MB | 25 MB |
| Attachment size limit (receiving) | 50 MB | 50 MB |
| Recipients per message (To, Cc, Bcc fields combined) | 2,000 (500 external) | 2,000 (500 external) |
| Unique recipients per day Each unique address counts once | 3,000 (2,000 external) | 3,000 (2,000 external) |
Email security and compliance
Advanced email delivery options
| G Suite Basic | Workspace Enterprise | |
| Catch-all address | ✔ | ✔ |
| Email routing options for split and dual delivery | ✔ | ✔ |
| Inbound gateway | ✔ | ✔ |
| Outbound gateway (for entire domain) | ✔ | ✔ |
| Outbound relay server (for alternative From: addresses) | ✔ | ✔ |
| Receiving from multiple POP addresses | ✔ | ✔ |
Drive and Docs editors
Google Meet
| G Suite Basic | Workspace Enterprise | |
| Maximum number of participants per meeting | 100 | 250 |
| External participants | ✔ | ✔ |
| Secure meetings | ✔ | ✔ |
| Presentations and screen sharing | ✔ | ✔ |
| App for Android and iOS | ✔ | ✔ |
| Dial in (U.S. & international numbers) | ✔ | ✔ |
| Record meetings & save them to Drive | ✔ | |
| Hand raising | ✔ | ✔ |
| Noise cancellation | ✔ | |
| In-domain live streaming (maximum number viewers) | 0 | 10k |
| Breakout rooms | ✔ | |
| Polls | ✔ | |
| Q&A | ✔ | |
| Track attendance | ✔ | |
| Digital whiteboard | ✔ | ✔ |
Groups / Groups for Business
| G Suite Basic | Workspace Enterprise | |
| Email list groups | ✔ | ✔ |
| Groups for content sharing, calendar invitations | ✔ | ✔ |
| Collaborative Inboxes and message moderation | ✔ | ✔ |
| User managed groups | ✔ | ✔ |
| Configuration groups for use by admins | ✔ | ✔ |
| Target audience groups (preset sharing options) | ✔ | |
| Dynamic groups (manage membership automatically) | ✔ | |
| View members of nested groups (indirect members) | ✔ |
Calendar
Getting started
There is no end user setting for this upgrade.
Availability
Google Workspace Enterprise has been deployed and is being used by all users in all regions.
English (United States) 
English (Australia) 
English (New Zealand)